Frequently Asked Questions

Merch purchases, parts, as well as work done at the shop gains entries! Each item states in its description how many entries you will receive. Check our Instagram for occasional limited time specials @jstkustoms 

Unfortunately we are not able to provide returns or exchanges at this time.

If you have not gotten a shipping confirmation, you may reach out to us but we cannot guarantee your order can be changed.

Our team is working hard to get orders out as fast as possible! Please know our processing time on in stock items is usually 1-3 days and 3-4 days for shipping, you can reach out to us any time with questions. Preorder items can take 1-2 weeks to ship.

Around 3-4 business days after we send your order. Standard usps shipping is used.